Returns and Exchanges – Banish

Returns and Exchanges

RETURNS 

We offer returns and exchanges on purchases that are returned within 30 days of ship date.  Items you wish to return for a refund must be mailed back and received by us at Banish. A refund for the product value will be processed back to your original payment method minus the cost of shipping.

For instructions on returns, kindly send us an e-mail at info@banishacnescars.com and include the following information:

Name
Order ID
e-mail address
Details or Reason why you would like to return.

We will surely respond to you within 24 hours after receiving your e-mail.

Refunds will not be given for purchases of "Banish Starter Kit", or "Refill Kit" due to the discount on these products.

If your purchase qualified for a free product, the free product must also be sent back with your entire purchase for a full refund.  If an item is missing, we will refund minus the cost of the kept items.



EXCHANGES

For Instructions on exchanges, Please email us at info@banishacnescars.com and include the following information:

Name
Order ID
e-mail address
Reason why you would like to exchange: 



We will respond to your request within 24 hours after receiving your e-mail.



REFUNDS

Items you wish to return for a refund must be mailed back and received by us at Banish before we can process it.  You are responsible for return shipping.

You will be refunded for the cost of the Kit minus the shipping cost.

All unclaimed orders and orders that are sent back to us due to incorrect or incomplete address will be refunded minus a a 20% restocking fee.



We reserve the right to refuse service to individuals who have shown suspicious or fraudulent activity in their account.